This solution, according to the companies, will help restaurants digitize their menu and ordering systems to provide better customer service, optimize their menu and pricing strategies, while leveraging the benefits of big data.
Continuing its footprint in the digital services space, Safaricom said its M-PESA mobile money transfer service will be integrated with Scan and Order technology to facilitate payments as well.
It will also provide tools to restaurants to help them plan their fresh produce purchases and supply chains.
By activating real-time feedback mechanisms, merchants can also meet the demands of consumers in the restaurant.
It also allows restaurants to deploy loyalty programs and create relationships between users and merchants by activating a bonus points system.
“I want to thank Huawei, their R&D team and everyone behind Huawei for bringing this solution to life. Thank you Pete’s for being the first restaurant to have Scan & Order, ”said Sitoyo Lopokoiyit, Managing Director of M-PESA Africa and Acting Director of Financial Services.
The trial was originally launched at Pete’s Cafe.
“Building on this cooperation, Huawei will continue to work with Safaricom to continuously invest in innovation and support the development of Pete’s Cafe’s digital business. We will create more innovative services and a richer digital life for all Kenyans. Bringing more of the digital world to every person, household and organization in Kenya, ”commented Meng Wei, CEO of Huawei Kenya.